Too many messages to settle one time
“Does Tuesday work?”, “Thursday’s better”, “what time?”. Every appointment costs several messages and sometimes never gets settled.
Viliera CRM · Bookings
Online booking that fills your calendar without phone calls
Every appointment agreed by phone takes several messages back and forth. With Viliera you share a link, the customer picks a free slot in your calendar and the appointment lands in the CRM by itself, with its record, its source and its reminder.
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Free slots · Thursday
30 min- 09:30Free
- 11:00Free
- 16:30Free
From booking to visit
- Picks a slot
- Leaves details
- Appointment in calendar
- Reminder
- Visit
The problem
What slips through every week
Bookings outside the CRM
With a separate booking tool, appointments never reach the customer’s record or the reports, and the team works with two calendars.
Forgotten appointments
Without a reminder, some appointments are no-shows and that hour is lost.
How Viliera solves it
Features already in the CRM, applied to your day-to-day
Booking links made to measure
Length, days and hours, minimum notice, buffer between appointments, in person or video call, and assigned professional. You can have several links.
On your website and in any message
Put the button on your website or share the link by email, WhatsApp or social media. Your website chat shows a “Book an appointment” button.
The WhatsApp AI books too
It offers the same free slots in the conversation and leaves the appointment confirmed, with nobody on the team stepping in.
The appointment lands in the CRM
The lead is created or updated (no duplicates), the appointment appears in the calendar and the team gets a notification.
Your calendar on your phone
Everyone can see their appointments in Google Calendar, Outlook or their phone’s calendar with a private subscription link (read-only).
No double bookings
Only genuinely free slots are offered: bank holidays and existing appointments are taken out, and the slot is checked again just before booking.
An example, step by step
A booking from start to finish, without a single phone call
An illustrative case with fictitious names: this is how Viliera is used on a normal day.
Wednesday, 21:40
She opens your link
Sara visits your website, clicks “Book an appointment” and sees next week’s free slots.
Wednesday, 21:41
She picks a slot and leaves her details
She picks Thursday at 11:00, enters her name, email and phone, and receives the confirmation with the file for her calendar.
Wednesday, 21:41
Everything in the CRM
Her record is created with its source, the appointment lands in the professional’s calendar and the team gets a notification.
Thursday, 11:00
She arrives for her appointment
Sara got her reminder and arrives on time. The professional already had the appointment in their phone calendar.
Frequently asked questions
The idea is the same: a link where the customer picks a free slot. The difference is that the booking goes straight into your CRM, with the customer’s record, source and follow-ups, and the WhatsApp and website chat AI use the same slots.
More features
Other Viliera CRM features
- WhatsApp with AIThe official WhatsApp Business API inside your CRM, with AI that replies, qualifies and books.See page
- AI voice agentAn agent that answers calls and rings new leads, with every call transcribed on the record.See page
- Automations“When this happens → do this” rules that send WhatsApps, emails, tasks and calls on their own.See page
We’ll show you with a case like yours
Tell us how you work and we’ll show you Viliera set up for your industry. Or get started on your own: 14 days free, card required.